Commercial Disclosure

Legal Information(Specified Commercial Transactions Act – Japan)

This website is operated in accordance with the Specified Commercial Transactions Act of Japan.

Company Name

CAG Co., Ltd.

Representative

Shigekatsu Kataoka

Business Address

Room 24, 10F Gotanda TOC Building
7-22-17 Nishi-Gotanda, Shinagawa-ku
Tokyo, Japan

Telephone

+81-3-6421-9268

Fax

+81-3-6421-3679

Email

info@cag-inc.co.jp

Product Pricing

Prices are listed on each individual product page.

Additional Fees

There are currently no additional fees.
For certain orders, such as special handling or shipping arrangements, additional charges may apply.
Details will be provided prior to payment.

Taxes, Duties, and Shipping Fees

Any applicable taxes, customs duties, import taxes, or shipping fees may apply depending on the destination.
Such charges are the responsibility of the recipient unless otherwise stated.

Payment Methods

We accept credit card payments.

Payment Timing

Credit card payments are processed immediately at the time of purchase.

Delivery Time

Orders are processed within 3–5 business days after confirmation.
Delivery may take up to approximately 3 weeks depending on the destination and shipping conditions.

Cancellations

Orders cannot be canceled once payment has been completed, unless otherwise agreed in advance.

Returns & Exchanges (Defective Items)

If the product is defective or damaged upon arrival, please contact us within 7 days of receipt.
We will replace the item or issue a refund after confirming the condition.

Returns & Exchanges (Non-Defective Items)

Returns or exchanges for reasons other than product defects are generally not accepted.

Refunds

Refunds are available only for defective or damaged products.
Once the issue is confirmed, a refund will be issued using the original payment method.
Refunds for non-defective items are not accepted.